Privacy Policy

Introduction

Kodiflow ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at kodiflow.com (the "Site") and use our services (the "Services").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information you provide directly, including but not limited to:

• Name and email address
• Account credentials and profile information
• Payment information (processed securely through third-party payment processors)
• Video testimonials and related content
• Communication preferences and inquiries
• Usage data and interaction with our Services

1.2 Information Collected Automatically

When you access our Services, we automatically collect:

• Device information (browser type, IP address, OS)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Analytics data through third-party providers
• Referring/exit pages and URLs

1.3 Information from Third Parties

We may receive information from third-party services, analytics providers, and payment processors as described in our Services integrations.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining our Services
• Processing payments and billing
• Sending transactional communications
• Improving, personalizing, and analyzing our Services and user experience
• Complying with legal obligations and enforcing agreements
• Detecting and preventing fraud or security issues
• Sending marketing communications (with your consent where required)
• Responding to your inquiries and support requests

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in our operations (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you authorize us to share your information

4. Data Security and Retention

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: Request access to your personal data
• Right to Correct: Request correction of inaccurate information
• Right to Delete: Request deletion of your data (subject to legal requirements)
• Right to Opt-Out: Opt out of marketing communications
• Right to Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us at privacy@kodiflow.com.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Services.

We use cookies for:

• Authentication and session management
• Analytics and performance monitoring
• Personalization and user preferences

7. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing your information.

8. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this policy. Your continued use of the Services following the posting of revised Privacy Policy means you accept and agree to the changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: